Educational wellness content only. Not medical, psychological, or health services. London, United Kingdom.

Privacy Policy

Last updated:

1. Introduction

Drainpurge Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Contact Form Information

When you submit our contact form, we collect: name, email address, and message content.

2.2 Automatically Collected Information

When you visit our website, we automatically collect: browser type, operating system, pages visited, time spent, click data, IP address, and referral source through cookies and similar technologies.

3. How We Use Your Information

  • Responding to enquiries and providing educational content
  • Improving website functionality
  • Analytics to understand visitor behaviour
  • Complying with legal obligations
  • Marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

  • Article 6(1)(a): Your explicit consent (e.g., cookie consent)
  • Article 6(1)(b): Contract performance (e.g., contact form responses)
  • Article 6(1)(f): Legitimate interests (e.g., improving website)
  • Article 6(1)(c): Compliance with legal obligations

5. Data Sharing

We do not sell your personal data. We may share information with third-party service providers (email, hosting, analytics) under data processing agreements, Google Analytics, Google Ads conversion tracking (when enabled), and law enforcement when required.

6. Third-Party Services

6.1 Google Analytics

We use Google Analytics to understand website interactions. Google Analytics uses cookies to track behaviour. You can opt-out via Google Analytics settings.

6.2 Google Ads Conversion Tracking

We use Google Ads conversion tracking (with your consent) to measure advertising effectiveness using cookies.

6.3 Google Maps

Our contact page embeds Google Maps to show our location. Google processes location data according to their privacy policies.

7. Data Protection & Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. However, no transmission over the internet is completely secure.

8. Your Rights (GDPR)

You have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, object to processing, and lodge complaints with your supervisory authority (Information Commissioner's Office in the UK).

9. Data Retention

We retain contact form data for 12 months unless you request deletion sooner. Analytics data is retained according to Google's retention policies. Cookie data is retained according to cookie settings.

10. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal data from children. If we discover such collection, we delete it immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards including Standard Contractual Clauses for such transfers.

12. Cookie Policy

Please see our Cookie Policy for detailed information about cookies, web beacons, and similar technologies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

14. Contact Us

For privacy questions or to exercise your rights, contact us at:
Drainpurge Ltd
47 Nutritional Plaza, Wellness District
London E14 9RZ, United Kingdom
Email: info@drainpurge.world
Phone: +44 1632 960927